PRIVACY POLICY

Who we are

BaZi Within (baziwithin.com) is operated by Wenzhou Zhiyuan Culture Co., Ltd. (温州知愿文化有限公司), a company based in Wenzhou, Zhejiang, China. In this policy, "we", "us" and "our" refer to that company.

If you have any question about this policy or your information, contact us at hello@baziwithin.com.

What we collect

When you create a free blueprint or a paid report

• Date, time and place of birth, time zone and gender, which are needed for the BaZi calculation
• Your email address, only where the form asks for it and you choose to give it, so we can send you your report

When you apply for a Home Flow Reading or a Flow Home Plan

• Your name, email address, country and city
• Details of your home: home type, size, number of rooms or spaces, floor plan, front door direction, year built and any photos you send
• Birth details of the people who live in the home, and which rooms they use
• What you tell us you would like to improve

Automatically

• Basic technical information that any website receives, such as IP address, browser type and the pages requested, kept in server logs for security and troubleshooting

We do not ask for and do not want payment card numbers. If you pay for a service, payment is handled by a third-party payment provider and we receive only confirmation of the payment.

Information about other people

If you give us birth details or other information about members of your household, please make sure they know and agree. If the information is about a child, you must be that child's parent or guardian.

How we use your information

We use your information only to:

• Calculate your chart and prepare the report or plan you asked for
• Send you your report and reply to your messages
• Arrange payment and keep the business records the law requires
• Keep the website secure and working

We do not sell your information. We do not use it for advertising, and we do not send marketing emails unless you have asked to receive them.

How readings are prepared

Blueprint reports are generated automatically by our own calculation software from the birth information you enter. They are not reviewed by a person. Home Flow Readings and Flow Home Plans are prepared with the help of AI tools and are reviewed by a designer before delivery. To do this, the information needed for your reading may be processed by third-party AI and technology providers acting on our behalf. We give them only what is needed for the task.

Who we share it with

We share information only with service providers that help us run the service, such as website hosting, email delivery, AI tools and payment providers, and only as far as they need it to do their work for us. We may also disclose information if the law requires it.

Where your information is processed

We are based in China. Your information may be stored and processed in China and in other countries where our service providers operate. These countries may have data protection rules different from those where you live.

How long we keep it

• Application details, floor plans, photos and household information: up to 12 months after we deliver your reading or plan, or after your application if you do not go ahead, and then deleted
• Blueprint reports: we do not keep the birth details you enter. We keep only the calculated chart and report, which you open through a private link that stops working after 72 hours. The stored report is then deleted in our regular clean-up, at the latest within 12 months
• Payment and invoice records: as long as the law requires

You can ask us to delete your information earlier at any time.

Your choices and rights

You can ask us to:

• Tell you what information we hold about you and give you a copy
• Correct information that is wrong
• Delete your information
• Stop using your information

Email hello@baziwithin.com from the address you used with us. We will reply within 30 days. Depending on where you live, you may have further rights under local law, including the right to complain to your data protection authority.

Cookies

This website does not set cookies and does not use browser storage, analytics, advertising or third-party tracking scripts. Your report is opened through a private link instead. If this changes, we will update this policy first.

Children

This website is for adults. We do not knowingly collect information from anyone under 18, other than household birth details given by a parent or guardian as described above.

Security

We take reasonable steps to protect your information, including limiting who can access it. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Changes

If we change this policy, we will post the new version on this page and update the effective date.