REFUND POLICY

Blueprint reports (Basic and Pro)

These are digital reports generated for you immediately after purchase.

• Once your report has been generated, it is not refundable.
• If a technical problem means you did not receive your report, tell us within 14 days. We will deliver it again or give you a full refund, whichever you prefer.
• If you were charged twice by mistake, we will refund the duplicate charge.

The Free blueprint involves no payment.

Home Flow Reading and Flow Home Plan

These services are prepared individually for your home.

• Before work starts: you may cancel for a full refund. Work starts when we send you the email confirming that work has started, after we have received your payment and your complete materials.
• After work starts: the fee is not refundable, because the work is made specifically for you. Your order still includes the revision rounds stated on the service page.
• If we cannot deliver: if we decline your application after payment, or do not deliver within the stated time and you do not wish to wait, you will receive a full refund.

How to request a refund

Email hello@baziwithin.com from the address you used for your order, with your name and the service you ordered. We reply within 2 business days.

Approved refunds are sent to your original payment method within 10 business days. Your bank or card issuer may take additional time to show the refund. Fees charged by your bank or payment provider for currency conversion are outside our control and may not be returned.

Your legal rights

Nothing in this policy limits rights you have under the consumer protection laws of the country where you live that cannot be excluded by agreement.