TERMS OF SERVICE
Effective date: November 11, 2026
1. About these terms
BaZi Within (baziwithin.com) is operated by Wenzhou Zhiyuan Culture Co., Ltd. (温州知愿文化有限公司), based in Wenzhou, Zhejiang, China. By using this website or ordering a service, you agree to these terms. If you do not agree, please do not use the website.
You must be at least 18 years old to use this website.
2. What we offer
- Blueprint reports (Free, Basic and Pro): self-reflection reports generated from your birth information, based on the traditional BaZi framework.
- Home Flow Reading: a written PDF report on how your home is arranged and how it could support the people who live in it.
- Flow Home Plan: a Home Flow Reading together with a hand-drawn layout sketch, visuals and color and materials suggestions.
Features, prices and availability are shown on the website and may change. A price confirmed to you in writing for an order will not change for that order.
3. What our services are, and are not
Our services offer cultural, reflective and home environment guidance. They are meant to help you think about yourself and your space.
- They do not predict the future and no result of any kind is guaranteed.
- They are not medical, psychological, legal, financial or other professional advice. For decisions in those areas, please consult a qualified professional.
- A Flow Home Plan is a concept-level design suggestion. It is not a construction drawing, an engineering or structural assessment, or a building code review. Before any work that affects structure, electrical, plumbing, gas or fire safety, consult licensed professionals in your area and follow local regulations.
You are responsible for your own decisions and for how you use our suggestions.
4. How readings are prepared
Blueprint reports are generated automatically by our own calculation software and are not reviewed by a person. Home Flow Readings and Flow Home Plans are prepared with the help of AI tools and are reviewed by a spatial designer before delivery. The layout sketch in a Flow Home Plan is drawn by hand by the designer. Visuals are generated with AI and checked against your floor plan; they illustrate the proposed arrangement and may differ in proportion and detail from the real space.
5. Ordering a Home Flow Reading or Flow Home Plan
- You submit an application on the website.
- We reply by email, normally within 2 business days, to confirm the scope and price and to tell you how to pay.
- You pay and send us the materials we need.
- We send you an email confirming that work has started.
- We deliver within the time stated on the service page, counted from the day we have both your payment and your complete materials.
We may decline an application, for example if the materials are not sufficient for a responsible reading. If we decline after you have paid, you will receive a full refund.
6. Your materials
You confirm that the information and materials you send are accurate to the best of your knowledge, that you have the right to share them, and that the members of your household have agreed to the use of their birth details. The quality of a reading depends on the accuracy of what you provide.
7. Revisions
Each Flow Home Plan includes the number of revision rounds stated on the service page. A revision round means one consolidated set of change requests, sent within 14 days of delivery. Changes that alter the agreed scope, such as adding spaces, are quoted separately.
8. Payment
Prices are in US dollars. Payments are processed by third-party payment providers. You are responsible for any taxes, bank charges or currency conversion fees applied by your bank or card issuer.
9. Refunds
Refunds are described in our Refund Policy, which forms part of these terms.
10. Intellectual property
The website, its text, design, methods and report templates belong to us. When you receive a report or plan, you may use it for your own personal, non-commercial purposes, including sharing it with your household and with contractors working on your home. You may not resell or republish it.
Your floor plans, photos and information remain yours. We will not publish your materials, or any reading prepared for you, as a sample or case study without your written permission.
11. Acceptable use
You agree not to misuse the website, including by attempting to disrupt it, accessing it by automated means without permission, uploading harmful files, or submitting information about another person without their agreement.
12. Limitation of liability
We provide the website and services with reasonable care, but on an "as is" basis. To the extent the law allows:
- we are not liable for indirect or consequential loss, or for decisions you make based on our reports or plans; and
- our total liability for any claim relating to a service is limited to the amount you paid us for that service.
Nothing in these terms limits any right you have under the consumer protection laws of the country where you live that cannot be excluded by agreement.
13. Governing law
These terms are governed by the laws of the People's Republic of China. This does not affect mandatory consumer rights you have where you live. Please contact us first if you have a concern; we will try to resolve it directly.
14. Changes to these terms
We may update these terms. The version in force when you place an order applies to that order.